Housekeeping is critical to the success of today's hospitality operations. This program teaches, what it takes to direct day-to-day operations of this department, from big-picture management issues to technical details for cleaning each area. New and updated information in this program includes the following topics:
Energy management, sustainability and "green" housekeeping (microfiber mops, reusing linens/towels, chemical use, green lighting, etc.)
Health concerns (bedbugs, mold, viral outbreaks)
Amenities and guestroom furnishings (bathrobes, triple sheeting, higher thread counts, "bed wars," pillow menus, wireless Internet, etc.)
Human resources (diversity, recruitment challenges, immigration reform laws, turnover, selection and interviewing
SLHS – MHK – 01
3 Months
Part Time (2 Days per week)
N/A
Sinhala
Yes